INTENSE at Customers
Polfarmex - INTENSE in the pharmaceutical industry

Polfarmex - INTENSE in the pharmaceutical industry

19.07.2024

Polfarmex is a Polish pharmaceutical company that has been committed to creating effective medicines that improve patients' lives for more than 30 years. Our solution has become an indispensable part of Polfarmex's operations and a product that the company openly recommends to other companies.

IMPROVING PATIENTS' QUALITY OF LIFE - ABOUT POLFARMEX

Polfarmex is a Polish pharmaceutical company that for more than 30 years has been committed to creating effective medicines that improve patients' quality of life. Their main focus is the supply and development of drugs to treat chronic diseases resulting from the development of civilization, lifestyle changes, and an aging population. Polfarmex plays a key role in ensuring the stability of the Polish health care system, thanks to its domestic production, which allows it to respond quickly to the changing needs of patients.

INVALUABLE CONTRIBUTION TO THE ECONOMY AND SOCIETY

Polfarmex's manufacturing plant in Kutno supplies millions of packages of medicines, bottles of liquid forms, and inhalers each year, supporting the Polish economy. The company is hailed as one of the most valuable family businesses in the Lodz province. It employs over 700 qualified specialists and invests heavily in operational and R&D development. With a presence in 15 foreign markets, Polfarmex not only supports the local economy but also promotes Polish pharmaceutical products internationally.

POLFARMEX IN NUMBERS

- 30 years of experience in the market,
- 100% Polish capital,
- More than 100 products offered,
- 790 employees,
- Presence in 15 foreign markets.

DEMAND FOR A PROCESS AUTOMATION TOOL

In 2019, Polfarmex S.A. decided to implement a tool to automate selected administrative processes and improve document management.  We, INTENSE Group, were chosen as the technology partner for this project. Polfarmex's requirements were high and very specific, but we managed to meet them.

INTENSE PLATFORM A KEY TOOL

At Polfarmex, INTENSE Platform has become the key tool for managing workflow, including incoming and outgoing correspondence, contract-related processes, Helpdesk requests, project management, and work scheduling. The tool also offers access to a Gantt chart that visualizes the planning and execution of individual tasks.

INTENSE Platform is software being constantly developed, and tailored  to the changing needs of users. Thanks to the implementation of our system, the majority of Polfarmex employees use it daily, which has significantly streamlined their business processes, improved information flow (including integration with external systems such as SAP), and optimized project management. Our solution has become an indispensable part of Polfarmex's operation and a product that the company openly recommends to other companies in its reference letter.

INTENSE Group Team