Media Expert – A Giant and Digitalization Pioneer with INTENSE Low Code Platform

The leading RTV/AGD retailer has implemented the INTENSE Platform ESB integration bus, streamlining data exchange and enhancing IT system performance. Discover how this solution supports the company's growth!

MEDIA EXPERT – RTV/AGD MARKET LEADER AND INNOVATION IN CUSTOMER SERVICE

Media Expert is the largest RTV/AGD retail chain in Poland, operating 600 stores in 450 cities alongside a thriving online store. The company is rapidly advancing its omnichannel strategy, seamlessly integrating online and offline sales, as evidenced by its recognition as the Best Omnichannel Brand.

IMPLEMENTING THE INTENSE PLATFORM ESB INTEGRATION BUS – A NEW STANDARD IN DATA MANAGEMENT

To meet the increasing market demands and ensure the smooth operation of IT systems, Media Expert has implemented INTENSE Platform ESB integration bus, developed by INTENSE Group. This solution has significantly improved data exchange between applications, enhancing the stability and efficiency of the entire IT infrastructure.

As Wojciech Kwacz, IT Director for Applications at TERG, explains, thanks to INTENSE ESB integration bus, data exchange is now unified. The information is structured and accurately reflects real-time conditions across dozens of data sources that are crucial to the company's operations.

With a standardized interface, integration processes have become more transparent and easier to implement, even for external IT vendors. INTENSE ESB meets the highest performance, scalability, and reliability standards, allowing for effective use in a production environment for over 11 years.

Additionally, the company benefits from INTENSE Group’s Technical Support Services, valuing the platform's flexibility and its ability to be tailored to specific business needs.

Collaboration with the INTENSE Group's expert team enables continuous system development and optimization, making INTENSE ESB an open, efficient, and scalable solution that actively supports Media Expert’s dynamic growth.

Written references can be viewed here

The INTENSE Group Team